Coriander | Womenswear & Gift Boutique | Guelph, ON

Shop at Coriander for beautiful womenswear & gifts with a global flair.

From Sarah Harrison, Coriander:

The decision to work with Focus Retail was one that we laboured over for several months before we decided to commit to them. We had been running our store for 12 years and thought we knew what we were doing. Business was good but we knew it could be better. "Open to Buy Planning" was a concept we had researched but couldn't quite find the time to implement. Having the right amount of the right stuff at the right time sounded like a magic trick - and who has the time for that kind of analysis when you have a busy retail store to run?

From the moment we met, we found the team at Focus Retail to be very convincing. They took a look at our numbers and explained exactly where we were making money and what we needed to focus on for even better results. The changes required were not always easy but they had positive consequences. By working with the monthly 'plans' that we developed together and adjusting our buying accordingly, we have watched our sales almost double in the past and two and a half years.

What we enjoy the most about working with Gord is that he considers himself to be a partner in our business. By supporting us through the rough months and being there to celebrate our successes, he's  proven to be a valuable member of our team.  Gord cares about his clients, and is never too busy to take a call or respond to a challenge. He's passionate about what he does and is very, very good at it. In addition, he's discrete, hardworking and a good listener.

Making the decision to partner with Focus Retail was one of the best decisions we have made in our 14 year history and we would highly recommend their services to other independent retailers looking to get better at what they do.

www.shopcoriander.com